ESTIMATE AI is committed to protecting and respecting your privacy. In this privacy policy ("Privacy Policy"), we explain how ESTIMATE AI collects, uses, discloses and protects the Personal Information you submit to us, including, for example, when accessing and using ESTIMATE AI mobile application and website https://estimateapp.ai/ (hereinafter "Platform").
Our Privacy Policy has been drafted to comply with applicable data privacy laws, in particular, the EU General Data Protection Regulation ("GDPR"). If the GDPR does not apply to you, not all terms of this Privacy Policy may be relevant to you.
As used in this Privacy Policy,
ESTIMATE AI is committed to the following key principles:
To provide us with your personal data, you must be at least 18 years old and/or, where applicable, have sufficient legal capacity to use our Platform.
When you provide us with your data to use our services, you guarantee that the data and information provided is real, accurate, up-to-date, and belongs to you and not to third parties.
In addition, you must notify us of any changes to the data provided, and you are responsible for the truthfulness and accuracy of the data provided at all times.
ESTIMATE AI reserves the right to verify your age and identifying information at any time, if necessary, including by requesting official supporting documentation or an equivalent procedure, and, in the event of detected fraud or suspicion that you are under the indicated age, to delete, temporarily deactivate, and/or cancel your account.
In general, ESTIMATE AI will not disclose your data to third parties.
However, in addition to the transfers that we specifically indicate in the section explaining the characteristics of the different operations (point 3), we inform you of the communications that we may make, in general, and that affect all of the above processing and its legal basis.
| Personal Information | Purpose | Legal Basis |
|---|---|---|
| We collect your identification data (first and last name) and email address. Other information you voluntarily include in the communications you send us (i.e. through our section "support"). We may request additional information if necessary to fulfill your request or requirement. | To create and support your profile when you register for our service. To answer your requests. For instance, (i) if you choose to register to receive information about our products and services, (ii) if you contact our support or customer service, we will use your Personal Information in order to respond. | Processing is necessary for the purposes of our legitimate interests, i.e. to attend to your request for information, purchase of products/services or if you contact our customer service. |
| Business Data, such as Business Name, Business number, address, e-mail address, phone number, website, business address, license number, industry and other information about your transactions and communications with us. | To provide our services through the Platform. | The processing is necessary for the performance of a contract to which you are a party or in order to take steps, at the request of you, to provide our services. |
| User-Provided Financial Data, Invoice & Estimates details such as client names, company names, tax identification numbers, billing addresses, phone numbers, amounts, payment terms, and descriptions of items, goods or services. Payment Methods. Expense details, including vendor names, payment amounts, dates, and attached receipts or supporting documents). | To provide our services through the Platform. | The processing is necessary for the performance of a contract to which you are a party or in order to take steps, at the request of you, to provide our services. |
| Uploaded Documents and Media (Photos, Receipts, invoices, or other financial documents uploaded for AI data extraction. PDFs or images processed to generate structured financial data. | To enable you to use media-related features such as adding a photo to an invoice via camera capture or scan payment receipts. | The processing is necessary for the performance of a contract to which you are a party or in order to take steps, at the request of you, to provide our services. |
| AI Generated Data (Extracted data from receipts and invoices produced by AI models). AI-generated outputs such as structured expense reports, summaries, or PDF documents. Metadata related to these AI interactions, such as processing time or document size, may also be collected. | Certain features may use AI-assisted data extraction to process information from uploaded receipts, invoices or other files. | The processing is necessary for the performance of a contract to which you are a party or in order to take steps, at the request of you, to provide our services. |
| Usage data. We collect and log internet or other electronic information on how you access and use our Service. For example, the act of creating an invoice or sharing an invoice | To administer our service and to improve the features and usability of the Service. To provide account support. To suggest features, products, and services that can enhance your use of our Service. | The processing is necessary for the performance of a contract to which you are a party or in order to take steps, at the request of you, to provide our services. |
| Device Information: such as IP address, geographic location, operating system information, referral source, pages viewed and navigation paths on the website, device permissions, hardware information, browser type and version, identifiers and others. | Localization & customization of the user experience for each specific device and location. To inform our product development. Marketing efforts and attribution. Tracking of errors and Incident management. | The processing is necessary for the performance of a contract to which you are a party or in order to take steps, at the request of you, to provide our services. |
| Name, address, e-mail address and other contact information | To periodically contact you to inform you of new products and/or services we provide or that we consider to be of interest to you. | Your consent |
| Application data, including your name, address, CV, birthdate | Processing is required to enable us to administer the recruiting process, including the set-up of an electronic job applicant HR file, managing your application, organizing interviews. We may retain your Personal Information following your unsuccessful application so that we may contact you in case of future job vacancies. Your data may also be shared with other ESTIMATE AI group companies to consider your application for other job openings. | Primarily, the processing is necessary to take steps for entering into a contract with you. We also have a legitimate interest to (i) store your data for a period of up to 6 years following the conclusion of an unsuccessful application and/or (ii) to share it with the ESTIMATE AI group of entities and/or (iii) to retain and use your data as far as necessary for the establishment, exercise or defense of legal claims. |
| All of the above | For compliance with legal and regulatory requirements and corporate governance obligations. | Processing is necessary for compliance with legal obligations to which we are subject. |
Where you wish to provide us with Personal Information about another person, you must ensure that you have their prior permission to do this. You must also share with them a copy of this Privacy Policy as well as any other relevant privacy statements (see above) before you ask them for this permission.
We collect Personal Information for the purposes described above when you use our Platform and from public sources.
Data for which you are the "Data Controller". To provide our Services, we may process (i) collected data from your invoices (i.e. client names), (ii) other upload documents and media, and (iii) generated data (extracted data from receipts and invoices).
If the data you collect when using our Services contains Personal Information from third parties, you will be considered the personal data "Controller", and you will need to obtain the prior consent of the data subjects when the applicable regulations require such consent. In such cases, ESTIMATE AI will act as "Data Processor", according to the Data Processing Agreement (DPA) that sets out the subject-matter and duration of the processing, the nature and purpose of the processing, the type of personal data and categories of data subjects and the obligations and rights of the Controller.
The criteria we use to determine data retention periods for Personal Information includes the following:
ESTIMATE AI operates globally, therefore your personal information may be transferred and accessed from around the world from countries where ESTIMATE AI affiliates and subsidiaries are located and where our processors operate.
The data will be transferred for the time required to fulfill the purpose for which it is processed. It can be shared with our service providers and ESTIMATE AI affiliates for the purposes listed in Principle 3. In such cases, ESTIMATE AI is the controller of the data, and the service providers are processors or joint controllers, as the case may be.
We may transfer Personal Information to the following categories of recipients:
| Recipient Category | Countries | Purpose of Transfer | Data Types Transferred |
|---|---|---|---|
| Cloud Service Provider (Google Cloud) | USA | Storage, Analytics, Security | Device Info, User Info |
| Customer Support (Intercom) | USA | Customer service and technical support | Device Info, User Info |
| Subscription Processor (RevenueCat) | USA | Subscription Management | Device Info, User Id, User Email |
| Payment Processors (Stripe, PayPal) | USA | Processing of Payments | Email, User Id, Invoice and Estimate Amounts |
| Analytics (Appsflyer, Mixpanel, Google Analytics, Clarity) | USA | User analytics | Device Info, User Info |
| AI Providers (OpenAI, Replicate, Soniox, Gemini, Anthropic, Apple, Photoroom) | USA, France | App features (AI Logo, Remove Background, Transcription & Summarization, etc) | User Info |
| Emails (MailChimp, Mailgun) | USA | Sending documents and account alerts | User email, User info |
| Internal Communications (Gmail, Slack, Notion) | USA | Internal Communications | User Info, Device Info |
| Feedback (Tally) | Belgium | Usability Research / Feedback / Forms | User Info, Device Info |
Where personal data is transferred to service providers located outside your country of residence, ESTIMATE AI applies appropriate safeguards, such as:
These measures ensure a level of protection consistent with that required by the GDPR.
Depending on where you are located, we implement the appropriate safeguards when transferring Personal Information to these countries.
ESTIMATE AI may transfer personal information from the EEA or the UK to the United States ('US') and other countries.
When ESTIMATE AI engages in such transfers of personal information, it relies on:
ESTIMATE AI performs transfer impact assessments ("TIA") and continually monitors the circumstances surrounding such transfers to ensure that these maintain, in practice, a level of protection that is essentially equivalent to the one guaranteed by the EEA and UK data protection laws.
As part of our commitment to maintaining high data protection standards when transferring personal information between the US and European Economic Area ("EEA")/UK/Gibraltar/Switzerland, we participate in the EU-US Data Privacy Framework ('EU-US DPF') and the UK Extension to the EU-US DPF, and the Swiss-US Data Privacy Framework ("Swiss-US DPF").
ESTIMATE AI and all our affiliates comply with the EU-US Data Privacy Framework (EU-US DPF) and the UK Extension to the EU-US DPF, and the Swiss-US Data Privacy Framework (Swiss-US DPF) as set forth by the US Department of Commerce.
In compliance with the EU-US DPF and the UK Extension to the EU-US. DPF, and the Swiss-US DPF, ESTIMATE AI commits to resolve complaints about your privacy and our collection or use of your personal information transferred to the United States pursuant to the EU/SWISS DPF Principles. European Union, UK, Gibraltar and Swiss individuals with DPF inquiries or complaints should first contact ESTIMATE AI Data Protection Officer dpo@labhouse.io. We will investigate and attempt to resolve any complaints or disputes regarding processing of personal information within 45 days of receiving your privacy complaint.
Accountability for Onward Transfers. We acknowledge our responsibility for the processing of personal information received and subsequently transferred to our third parties, agents, and service providers. ESTIMATE AI remains liable under the DPF Principles if a third party, agent, or service provider processes personal information covered by this Notice in a manner inconsistent with the DPF Principles, except where ESTIMATE AI can demonstrate that we are not responsible for the event giving rise to the damages.
If you reside in California, the following rights apply under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA):
You may exercise these rights by contacting dpo@labhouse.io and including "CCPA Request" in the subject line.
If you reside in Canada, please note that ESTIMATE AI complies with the Personal Information Protection and Electronic Documents Act (PIPEDA).
Canadian users have the right to access and correct personal data and to withdraw consent where processing is based on consent.
Complaints may be submitted to the Office of the Privacy Commissioner of Canada (OPC) at www.priv.gc.ca.
If you reside in Australia, ESTIMATE AI ensures that personal data is processed in line with the Australian Privacy Principles (APPs) established under the Privacy Act 1988.
These frameworks provide rights equivalent to those already described in this Policy (access, rectification, erasure, limitation, objection).
Our Platform, services and events are aimed solely at B2B commercial level. If you are a consumer or intend to use the platform for non-commercial purposes, please do not attempt to register for the services or events or send any personal information about yourself to us. If you believe we have mistakenly or unintentionally collected personal information without appropriate consent, please contact us at help@estimateapp.ai and we will take steps to delete their personal information from our systems.
Our goal is to protect your privacy. To comment or help us improve, please contact us via email (help@estimateapp.ai). You may also contact us via written letter at ESTIMATE AI's address (Labhouse Mobile, SL., Plaça Pau Vila, 1, Ciutat Vella, 08003 Barcelona, Spain). We may ask you to provide a copy of your proof of identity.
If you consider that we are in breach of our obligations under data protection laws, you may lodge a complaint with the competent Data Protection Authority, which may be the supervisory authority in your country of residence, place of work or of an alleged infringement of data protection laws.
This privacy policy may be modified from time to time to comply with applicable laws or to conform to our current business practices. We will post any changes to this on our Platform and, where required by law, will notify you via your contact email. When notifying such changes to you, we will also explain what the likely impact of those changes on you will be, if any. We encourage you to revisit the Privacy Statement that is posted on our Platform from time to time to check for updates.
Please note that the Personal Information we collect from you is necessary to provide the services and our Platform to you. Failure to provide such data may not enable us to provide our services to you or make our Platform accessible. We do not use automatic decision-making or profiling of individuals.
You have various rights under data privacy laws in your country. These may include (as relevant):
With your consent, where relevant, we will keep your name, address and contact details (including telephone numbers and email addresses) in our databases and may from time to time use that information to make you aware of our related products and services as well as updates on developments in our industry sector generally which may be of interest to you. We may contact you in writing, by telephone or email for this. If at any time you decide that you do not want your contact details used for these purposes, you may object or revoke your consent for receiving marketing communications by following the instructions in the relevant marketing communication (e.g., clicking on the "Unsubscribe" button) or by contacting us (see "Give Us Your Feedback" above).
We take reasonable precautions to protect your information. In particular, we implemented appropriate technical and organizational measures designed to ensure a level of security appropriate to the risk, including as appropriate: (a) pseudonymization (such as where data is separated from direct identifiers so that linkage to an identity is not possible without additional information that is held separately) and encryption, (b) protecting the ongoing confidentiality, integrity, availability and resilience of systems and services used to process your Personal Information, (c) providing the ability to restore the availability and access to Personal Information in a timely manner in the event of a physical or technical incident; and (d) maintaining a process for regularly testing, assessing and evaluating the effectiveness of technical and organizational security measures.
When you submit information to us through our Platform, your information is protected both online and offline. All data transferred to/from the ESTIMATE AI internal network, from/to an external entity, is encrypted to industry standards. Please keep in mind that messages you send to us by Internet e-mail may not be secure. We maintain appropriate physical, electronic and procedural safeguards to ensure the security, integrity and privacy of your personal information within our company. Only those employees who may require your information to perform a specific job are granted access to your organization's identifiable information. Furthermore, all employees are kept up-to-date on our security and privacy practices.
ESTIMATE AI may use "cookies" or other tracking and tracing tools as further described in our Cookie Policy. Depending on the country in which you are located, you may be asked to provide your consent for our use of Cookies (except for strictly necessary Cookies). In addition, you have the following choices concerning the use of Cookies.
Our Platform may contain links to third-party websites. If you follow these links, you will exit our Platform. This privacy policy does not apply to websites of third parties. ESTIMATE AI cannot accept liability for the use of your Personal Information by these third parties. Your use of these websites is at your own risk. For more information on how these third parties treat your Personal Information, please check their privacy policy (if available).
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